Monica Mitchell received a Master's Degree in Professional and Technical Writing from Carnegie Mellon University. While in graduate school she worked with leading professors who were early researchers in the Plain Language movement. She also worked with many
experts in document design. She has conducted extensive readability studies and has re-designed surveys and documents for reading efficiency.

Monica has contributed writing, editing and design work for:

• University of Maine
   Orono, Maine

• Advanced Systems
   in Measurement
   Dover, New Hampshire

• The Abbe Museum
   Bar Harbor, Maine

• Vermont Student
   Assistance Corporation
   Winooski, Vermont

• School-to-Work Program
   Vermont

• The Next Step
   of Hancock County
   Ellsworth, Maine

• RCAP Solutions, Inc.
   Gardner, Massachusetts

• Volunteers for Overseas
   Cooperative Assistance
   Washington, DC

• Carnegie Mellon University
   Pittsburgh, Pennsylvania

• The National Trust
   for Historic Preservation
   Washington, DC